Effective Date: 23 June 2025
Location: Pretoria, South Africa
1. Introduction
Nuclei Lifestyle Design (“we”, “us”, “our”) is committed to protecting your privacy and ensuring that your personal information is collected and processed lawfully, transparently, and securely in accordance with the Protection of Personal Information Act, 4 of 2013 (“POPIA”) of South Africa. This Privacy and Cookie Policy explains how we collect, use, share, and protect your information when you use our website and services.
2. What Personal Information We Collect
We may collect and process the following types of personal information:
- Name and surname
- Contact details (email address, phone number, physical address)
- Demographic information
- Information provided when you contact us or fill in forms on our website
- Technical data (IP address, browser type, device information, cookies, and usage data)
3. How We Collect Personal Information
Personal information is collected:
- Directly from you when you fill in forms, contact us, or interact with our website
- Automatically through cookies and similar tracking technologies when you use our website]
4. Purpose of Collecting Personal Information
We collect and process your personal information for the following purposes:
- To provide our services and respond to your requests
- To communicate with you about our services, news, and updates
- To improve our website and user experience
- To comply with legal and regulatory obligations
- For marketing purposes, only with your explicit consent
5. Legal Basis for Processing
We process your personal information only if:
- You have given explicit consent
- Processing is necessary to perform a contract with you
- Processing is required by law
- Processing is necessary to protect your or our legitimate interests
6. Your Rights Under POPIA
You have the right to:
- Access your personal information
- Correct or update your personal information
- Object to the processing of your personal information
- Withdraw consent at any time (where processing is based on consent)
- Request deletion or de-identification of your personal information (unless retention is required by law)
To exercise these rights, please contact us using the details provided below.
7. Data Security
We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, or misuse. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
8. Data Retention
Your personal information will be retained only as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Once no longer needed, your information will be securely deleted or de-identified.
9. Sharing and Disclosure
We do not sell your personal information. We may share your information with:
- Service providers and operators acting on our behalf (subject to confidentiality agreements)
- Regulatory authorities or law enforcement if required by law
- Other parties with your explicit consent
- International Transfers
If we transfer your personal information outside South Africa, we will ensure appropriate safeguards are in place to protect your data as required by POPIA.
Cookie Policy
1. What Are Cookies?
Cookies are small text files stored on your device when you visit our website. They help us provide a better user experience by remembering your preferences and analyzing website usage.
2. Types of Cookies We Use
- Essential Cookies: Necessary for website functionality.
- Performance Cookies: Help us understand how visitors interact with our website.
- Functional Cookies: Remember your preferences and settings.
- Advertising Cookies: Used for marketing and advertising purposes (only with your consent).
3. Managing Cookies
You can manage or disable cookies through your browser settings. Please note that disabling essential cookies may affect the functionality of our website.
Upon your first visit, you will be presented with a cookie consent banner, allowing you to accept or reject non-essential cookies in compliance with POPIA’s opt-in requirement.
4. Cookie Consent
We require your explicit consent before placing non-essential cookies on your device. You may withdraw your consent at any time by adjusting your browser settings or contacting us.
5. Updates to This Policy
We may update this Privacy and Cookie Policy from time to time. Any changes will be posted on this page with a revised effective date.
6. Contact Us
For any questions, requests, or concerns regarding your personal information or this policy, please contact:
Nuclei Lifestyle Design CC
13 Stamvrug St, Val-De-Grace, Pretoria, South Africa
Email: henniepelser@nuclei.co.za
Phone: 012 804 3189
By using our website, you acknowledge that you have read and understood this Privacy and Cookie Policy and consent to the processing of your personal information as described herein.